Working Supervisor, Hospitality

The Working Supervisor, Hospitality position exists to oversee the hospitality staff and ensures team members are properly trained to serve couples, groups, events, etc. during their time at Focus Marriage Institute (FMI). This position offers a $500 hiring bonus. The bonus will be paid to the hired candidate half after 30 days ($250) and half upon the successful completion of 6 months of work ($250). Employees must be active and in good standing at the time of bonus payout to be eligible for hiring bonuses.   Essential Duties/Responsibilities:   Is responsible for the daily Hospitality operations, ensuring FMI provides each guest with an experience that is characterized by highly attentive service, excellent food, and beverages, in a clean and welcoming environment   Assigns and oversees the duties of the Hospitality staff as scheduled by the General Manager   Develops and trains staff on established FMI standards and procedures for Hospitality service and physical spaces   Orders all food, cleaning, and basic housekeeping supplies. Works with General Manager to order small appliances and serving wares   Notifies General Manager of all equipment and mechanical issues within kitchen spaces and interacts with vendors as needed   Maintains an excellent working relationship with all Host Couples and works with General Manager to ensure Host Couples are ServSafe certified food handlers and properly trained in FMI’s hospitality standards   Oversees and maintains the cleanliness of all interior and exterior hospitality spaces, including decks and patios   Is sensitive to know when areas are off limits for cleaning due to noise   Develops and trains staff on procedures for cooking, service, food handling, and safety that are compliant with standards set by the local Health Department. Ensures that all Hospitality Assistants are trained in ServSafe and other required training programs as necessary   Serves as primary Health Department contact and is responsible for correcting any deficiencies identified during inspections   Is responsible for using the forecasted volume of guests to plan menu selection and quantity of food to be ordered   Develops menus that are appropriate for each season and analyzes the costs to ensure meals are provided within budgeted guidelines   Identifies and maintains excellent relationships with the appropriate food vendors to purchase food items. Based on the scheduled volume of couples, makes food purchases, and maintains the appropriate inventories of food to successfully serve guests   Manages the ever-increasing special needs of guests that range from preference to life-threatening food allergies. Communicates with guests as needed before arrival and during stay to insure we are serving those with health-related needs in a safe manner. Informs the Hospitality team of these special needs to ensure the wellbeing and experience of guests   Writes menus, orders food, and prepares meals for larger special events that may include donor development, recruiting, and community events   Ensures Hospitality work area is clean, well maintained, and free of safety hazards   Is attentive to the condition of the physical property and systems and quickly reports all maintenance concerns to the General Manager   Is fully trained in the established housekeeping standards for all guest spaces, assists with housekeeping as requested, and leads in word and example, all staff members in the importance of maintaining these high standards     Other Duties/Responsibilities:   Performs other duties as assigned     Managerial Breadth/Scope of Job:   Leads all Hospitality staff     Working Environment/Physical Requirements:   Must be able to pass a Post Offer Prehire Physical exam Must be able to stand for long periods Some exposure to fumes and hot items Some moving and lifting of heavy items Must be able to lift up to 40lbs Must be able to push/pull up to 25lbs Must be able to bend and reach above head Occasional holiday and weekend work is required JOB QUALIFICATIONS/REQUIREMENTS   Character/Spiritual:   Exemplifies Ephesians 5:1-2, “Therefore be imitators of God as dear children and walk in love, as Christ also has loved us and given Himself for us...” Pursues the Great Commission given by Jesus Christ in Matthew 28:19-20, “Go therefore and make disciples of all the nations, baptizing them in the name of the Father and of the Son and of the Holy Spirit, teaching them to observe all things that I have commanded you; and lo, I am with you always, even to the end of the age.” Is a consistent witness for Jesus Christ; maintains a courteous, Christ-like attitude in dealing with people within and outside of Focus; adheres to the Standard of Moral Conduct and Statement of Faith; upholds Focus on the Family's ministry in prayer Prays personally for Focus on the Family’s staff and constituents and may occasionally lead in a public prayer Engages in Christian ministry Demonstrates behaviors aligned with FOF core values     Knowledge/Experience:   High school diploma  2-4 years of experience in dealing with the public and in food preparation and management Must have ServSafe and Chemical Training certifications Supervisory experience helpful     Skills, Abilities, and Special Talents/Gifts:   Ability to communicate effectively and tactfully at all levels Ability to use judgment to solve semi-complex problems Good organizational skills Ability to work independently Knowledge of Microsoft Word and Excel         Pay Range: $18.65 to $21.99     Application Materials Required: Cover Letter, Resume/CV *Colorado Residents: In any materials you submit, you may redact or remove any age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.   Application Materials Instructions: Please identify the job specific minimum qualifications you possess in your cover letter and be sure your resume includes any and all relevant experience to be accurately assessed against the qualifications listed in the posting. To apply, please submit the following application materials to this posting. 1. A current resume. 2. A cover letter that specifically addresses the job requirements and outlines qualifications.   Focus on the Family puts a high value on our team members and offers a unique benefit package. Employees scheduled for 20 hours or more per week are eligible for: Norton LifeLock ID Theft Coverage Legal Shield/ID Shield Coverage AFLAC 403B Retirement Plan Vacation Time & Vacation Payout Sick Time Holidays Service Awards Community Service Days Bookstore Discount Fitness Center   Employees scheduled for 30 hours or more per week are eligible for all the above and: Medical Plan Dental Plan Vision Plan Life Insurance Disability Insurance Flexible Spending Accounts EAP (Employee Assistance Program) Tuition Reimbursement Warehouse Membership Reimbursement   Note: This is a summary and should not be construed as future promises to continue to provide benefits as outlined above. For complete and definitive language, refer to the governing plan documents.    *Temporary employees are not eligible for benefits, except for: Sick Time Bookstore Discount Fitness Center   Tentative Search Timeline: Priority will be given to applications submitted by May 23, 2026 However, this posting will remain open until filled.  The potential employee start date is June 8, 2026   Posting date:  April 23, 2026 Un-posting date: ongoing until filled Posting contact email: [email protected]