Back to jobs
Job Description
Overview:
This position is responsible for maintaining a high standard of cleanliness in each guest room. Guest Room Attendants refresh rooms for guests who are continuing their stay, as well as, thoroughly clean rooms of guests who have checked out in preparation for the next guest checking in. This position will also will provide turndown services of guest rooms, occasional full servicing of guest rooms and complete any additional duties as assigned by the PM Supervisor/Manager in accordance with Omni standards.
Responsibilities:
Thoroughly clean guest rooms including: making beds, cleaning bathrooms, vacuuming, and dusting
Restock and replace used items within guest rooms
Communicate clean status of each room upon completion
Remove room service trays and tables from guest rooms
Stock supply cart and ensure that it is neat and well organized at all times
Check all equipment prior to and after use to ensure that it is in good working order
Respond to all hotel guests efficiently and in an appropriately friendly manner
Qualifications:
Strong attention to detail
Strong customer service skills
Ability and willingness to stand for 8 hours at a time
Ability and willingness bend, stretch, reach, and push up to 20 lbs.
Ability and willingness to work a varied schedule which includes working on weekends and holidays
Previous experience in housekeeping is strongly preferred
Provide water and ice to guests.
Offer guests towels, pillows and other services/amenities.
Change linens, turn-down bed.
