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Senior Manager - Process Management & Continuous Improvement

Chennai, TNPosted 3 days ago

Job Description

  • Strong experience in process management and continuous improvement within Global Business Services or comparable global operations environments
  • Proven experience with governance frameworks for process management and continuous improvement
  • Hands on experience with process mapping tools such as Signavio and process mining tools such as Celonis
  • Solid understanding of end to end processes across Global Business Services domains
  • Experience with enterprise platforms supporting process management and continuous improvement
  • Strong analytical and structured problem solving capabilities
  • Good people management and team leadership skills
  • Ability to collaborate effectively with Global Process Owners, Operations leadership, and cross functional stakeholders
  • Strong communication skills with the ability to support alignment and adoption across stakeholders
  • Fluent in English, both written and spoken
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