Job Description
Minimum Qualifications, Knowledge, Skills, and Work Environment:
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Education and Experience: The combination of education and professional experience must exceed 6 years:
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In a leadership role: Requires 2 years of experience supervising a team of retail operations professionals engaged in executing multi-unit retail management programs
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In a technical role: Requires 6-8 years of retail operations experience engaged in developing and delivering store management, merchandising, and customer service programs
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A bachelor's degree in Business Administration, Retail Management, Marketing, or related program can count for 3 of the 6-year requirement
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Specialized Training:
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Knowledge of state and federal retail, employment, safety, and consumer protection regulations and statutes
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Specialized Skillset/Competencies/Traits:
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Strong knowledge of retail inventory management, planogram execution, and visual merchandising standards
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Proficiency in retail technology platforms including POS systems, inventory management software, scheduling systems, and reporting tools
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Ability to analyze retail KPIs including sales per square foot, inventory turnover, shrink rates, and customer conversion metrics
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Understanding of retail space optimization, category management, and seasonal merchandising strategies
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Business acumen with retail operations mindset required to understand the long-term implications of merchandising, inventory management, and customer experience planning to advance organizational goals
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Demonstrated history of understanding the needs of retail business operations, brand partners, landlord stakeholders, the retail associate population, and individual store circumstances
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Demonstrated history of creating and maintaining positive work environments through coaching, developing, and leading teams to achieve common goals
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