Back to jobs
N

Business Support Specialist

Posted Today

Job Description

  • Act as the bridge between business and technology by working with the business stakeholder 
    to gather and document business requirements for changes or enhancements needed 
  • Identifying data quality issues, resolving inconsistencies, and performing regular updates to 
    Master Data to ensure a "single source of truth" for the organization.
  • Work with Finance, Sales, After-Sales teams to analyze current business processes and identify 
    areas for improvement in the solution
  • Support the development and implementation of business solutions and technologies with the 
    broader IT team and vendor.
  • Create detailed documentation including user stories, process flows, and functional 
    specifications as needed
  • OEM Data Integration: Manage the end-to-end process for non-automated, data uploads from 
    Original Equipment Manufacturers (OEM). You will ensure real-time accuracy and 
    synchronization between vendor data and our internal systems.
  • Participate in user acceptance testing (UAT) and provide support during the rollout of new 
    systems and updates
  • Monitor and analyze system performance and user feedback to recommend enhancements
  • Participate in functional side of ERP versioning. Partner with both IT and Business units to plan, 
    test, and execute upgrades to ensure the ERP remains current 
  • Provide continuous oversight and functional administration of the new CRM module. You will 
    ensure the configuration is optimized to support the sales pipeline and customer lifecycle.
  • Performs other duties as assigned;
  • See Your Match Score

    Sign up and Renata will show you how this job matches your skills and experience.