ET Temporary

Do you want to build a career that is truly worthwhile? The World Bank Group (WBG) is one of the largest sources of funding and knowledge for developing countries; a unique global partnership of five institutions dedicated to ending extreme poverty and promoting shared prosperity. With 189 member countries and more than 120 offices worldwide, we work with public and private sector partners, investing in groundbreaking projects and using data, research, and technology to develop solutions to the most urgent global challenges. For more information, visit www.worldbank.org The Western and Central Africa Region Context: https://www.worldbank.org/en/region/afr/western-and-central-africa Country and Unit Context: The World Bank office in Nouakchott operates within the Western and Central Africa Region, focusing on projects that align with the broader goals of reducing poverty and boosting shared prosperity. The Nouakchott office is part of the Africa Western and Central Region’s Mauritania division (AWMMR). This unit works closely with the Mauritanian government, local partners, and other international organizations to implement a range of development programs. Under the 2026-2030 Country Partnership Framework (CPF), and aligned with the Government’s development priorities, the World Bank's support in Mauritania focuses on jobs’ creation through economic diversification, human capital development (Health, Nutrition and Population), infrastructures development (Energy and Extractives), and private sector development (MSMEs access to finance and capacity development). The Bank’s portfolio in Mauritania currently comprises eleven national projects and ten regional operations, for an overall commitment of $1,213. million. The World Bank also supports capacity building and institutional strengthening to ensure sustainable development outcomes. The Nouakchott office plays a pivotal role in coordinating these efforts, ensuring that projects are effectively managed and aligned with the country’s strategic priorities. The World Bank in Mauritania: https://www.worldbank.org/en/country/mauritania The World Bank, the leading multi-lateral institution in global economic development, is currently recruiting an E T Temporary (receptionist) for an initial period of 1 year to provide professional reception and administrative support services to the organization. S/he will be required to work on multiple concurrent tasks with constant interruption without losing concentration or attention to detail. S/he must be able to deal with emergency situations in a calm, efficient and prompt manner, showing an excellent sense of initiative and discretion. The Receptionist will be recruited locally and based in the World Bank office in Nouakchott, Mauritania. For day-to-day assignments and responsibilities, S/He reports to the Executive Assistant based in the Country Office. The World Bank is committed to achieving diversity of gender, nationality, culture and educational background. Individuals with disabilities are equally encouraged to apply. Only short-listed candidates will be contacted. Roles Responsibility The selected candidate must be dynamic and organized to fill the full-time Receptionist position. This is a two-year term position. The Receptionist will work in the reception area of the office and will work closely with all staff members and visitors. S/he will provide support to the Nouakchott Country Office by maintaining an effective, smooth interface between the Country Office and the external community. •Provide the first point of contact in the Country Office. Maintain a neat and tidy appearance of reception and waiting area. •Serve the reception area: Identify and admit all visitors arriving at the reception desk according to security instructions and provide support and direction as needed. •Operate the Country Office’s telephone switchboard: answer telephones and re-direct calls as required, pre-screen calls, take urgent messages and forward them to staff in a prompt and timely manner, respond to routine inquiries and/ or re-direct them to appropriate staff, place outgoing long-distance calls if requested. Answer routine queries from outside clients/visitors and provide them with necessary information. •Able to draft memos and letters and to format letters. •Ensure that security measures are appropriately followed. Report any inconsistency to the security team. •Maintain an up-to-date Emergency Contact List for the Country Office visitor. •Maintain an up-to-date table of upcoming mission. Maintain updated information of upcoming and outgoing Missions in Angola. •Maintain an up-to-date database of Government Officials, Donors, UN agencies, Non- Government Organizations and other institutions and people regularly associated with the work of the Country Office. •Ensure that any mail addressed to the Country Office is properly registered and reaches to concerned persons as quickly as possible. •Ensure that incoming pouches are opened, mail date stamped and channeled to the Front Office as quickly as possible. Maintain a good file of airway bills for pouch delivery. Also, to be responsible for outgoing pouch. •Arrange a timely distribution of incoming and outgoing mail from/to the Bank clients as well as internal recipients; record official letter dispatches by keeping a detailed log. •Manage with the Senior Driver, all logistic support regarding World Bank and rental vehicles. •Coordinate with the drivers to ensure a quick and efficient pickup at airport to hotel and airport. •Coordinate with the drivers and other team members to ensure an efficient follow-up of staff movements to and from in-town meetings. •Provide strong support to Health Services Department events or missions. •Provide general office support as required and assigned to ensure the smooth functioning of the Country Office. •Perform any other task assigned by the Country Director and/or supervisor.