Job Description
We are seeking an experienced and driven Head of Sales to build and scale the growth of Multitude Bank’s Payments Solutions division. In this strategic yet hands-on player-coach role, you will be responsible for acquiring, developing, and growing institutional clients such as PSPs, fintechs, and platforms operating in mid- to high-risk verticals (e.g. gambling, crypto, marketplaces) across the EU.
You will personally drive new business while building a high-performing team and scalable sales engine from the ground up, owning revenue generation, pipeline development, and client growth. You will also play a key role in navigating a regulated environment with evolving onboarding processes and infrastructure.
Main responsibilities:
Client Acquisition: Own and drive new institutional client acquisition, personally leading complex sales processes from first engagement to contract signature. Engage senior decision-makers and close high-value partnerships.
Pipeline & Growth Ownership: Build and maintain a strong pipeline, identifying new verticals, partners, and revenue opportunities to meet ambitious growth targets.
End-to-End Relationship Management: Oversee the entire client lifecycle from lead generation, due diligence, and onboarding through to ongoing account management. Ensuring efficiency and exceptional client experience.
Sales Operations & Reporting: Develop and maintain scalable sales and pricing processes; ensure accurate CRM data, pipeline management, forecasting, and KPI reporting.
Compliance & Risk Alignment: Work closely with Compliance and Risk teams to structure and onboard clients in line with regulatory requirements, while supporting commercial objectives.
Strategic Execution: Define and execute on the growth plan, prioritizing customer and verticals with the highest commercial potential.
Leadership & Growth: Lead, coach, and motivate the Business Development team to achieve ambitious revenue and growth targets aligned with the Bank’s strategic objectives.
Required Skills & Qualifications
5-10 years of experience in institutional financial services sales, ideally within Payments, Transaction Banking, or Fintech sectors.
Strategic yet hands-on commercial mindset, with demonstrated experience of operating effectively in a regulated environment with cross-functional dependencies (e.g. Compliance, Risk, Operations).
Proven success in leading sales teams and closing complex B2B partnership deals. Ideally in regulated and/or mid- to high risk- segments.
We offer:
A Truly Global Workplace – work with professionals from 40+ nationalities, bringing diverse expertise, perspectives, and a collaborative international culture.
Hybrid & Flexible Work – we support work-life balance with remote work options and modern office spaces across Europe.
A Culture of Growth – we invest in your future, offering LinkedIn Learning, mentorship, and professional development programmes, including HiPo and leadership development initiatives to support career advancement.
Financial Growth Opportunities – benefit from our share purchase matching programme, allowing you to invest in your future with matched contributions and long-term financial rewards.
Workation Programme – work remotely from different countries for up to 2 months per year, experiencing new cultures while staying connected and productive.
We may use artificial intelligence (AI) tools to support specific parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses against predefined criteria. These tools assist our recruitment team but do not replace human judgment. All final hiring decisions are made by human recruiters.
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