Job Description
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Supports the store manager by implementing and maintaining a staff structure that minimizes payroll expenses and increases productivity, (monthly planner) using sales ratio performance balance.
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Assists the store manager by evaluates employees’ performance on a day-to-day basis
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Assists the store manager to spot talents, potentials and training needs
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Manage IR matters, ensuring timely and consistent handling of employee concerns and compliance with policies
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Perform or assist in the completion of all documentation associated with applicants, new hires, payroll.
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Effectively utilize customer service, training, educational tools, and communication to develop staff in relation to adidas retail goals.
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Maintains personnel files to company standards.
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Assure adherence to all company systems and procedures.
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Maintain confidentiality of adidas retail operating information.
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Assure compliance with legal statutes and safety guidelines in overall management of store and associates.
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Obtains the necessary skills, experience, and training from daily interaction with store management and outside training to develop necessary skills to assure promotability to next level.
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Assure adherence to adidas retail visual presentation guidelines.
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Implements the security procedures set forth by adidas head office including, but not limited to shrinkage control, and safety inspections.
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As needed, assists in the development of merchandising, advertising and promotional programs to help meet the sales and marketing goals of the store.
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Resolving customer complaints.
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Assists in maintaining inventory levels by communicating with the store manager overages and shortages of product.
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Assists the store manager to implement and maintain management systems for planning, organization, and controlling and auditing store operations.
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Other duties may be assigned
KNOWLEDGE, SKILLS AND ABILITIES: